Accessibility Statement

Dr Lerissa Pillay Specialist Paediatrician aims to make this website clear, usable and accessible for parents, guardians, patients and visitors, including people who use assistive technologies or who may need content that is easier to read, navigate and understand.

The website is guided by recognised website accessibility principles, including making content perceivable, operable, understandable and robust. South African government accessibility guidance refers to W3C Web Content Accessibility Guidelines, including WCAG Level A guidance and related updates.

Pages should use clear headings, logical content order and meaningful section titles so visitors can scan information quickly. This is especially important for parents or guardians looking for practice information, appointment guidance, medical disclaimers or privacy information.

Content should be written in plain, practical language wherever possible. Medical or legal wording is simplified where appropriate, while still keeping important meaning. Visitors should contact the practice if any information is unclear or difficult to understand.

The website should be navigable using standard browser controls and should avoid unnecessary barriers for keyboard users. Buttons, links and form fields should be labelled clearly so visitors can understand what each action does before selecting it.

Important images should include descriptive alternative text where relevant. Decorative images should not distract from key information. Practice-related imagery should support the user experience without replacing essential written information.

The website should aim for sufficient contrast between text and background colours to improve readability. Colour should not be the only way important information is communicated, especially for warnings, buttons, form labels or required actions.

Website forms should use clear labels and practical instructions. If a required field is missed or an error occurs, the message should help the visitor understand what needs to be corrected without creating unnecessary confusion.

Some third-party tools, embedded maps, booking features, forms, plugins or external platforms may not be fully controlled by the practice. Where possible, reasonable steps should be taken to choose accessible tools and improve issues that are reported.

If you experience difficulty using the website, reading content, completing a form or accessing a policy page, please contact info@northcoastpaediatrics.co.za. Include the page URL, the problem experienced and the device or browser used so the issue can be reviewed.